Dear friends! We would like to remind you that if your rights are violated, you can get support from the state. The Translator SL app has a button for a quick call to the Ombudsman's hotline. Thanks to sign language translation, you will receive support in your case and when every minute counts.
This feature is especially useful for people with hearing impairments. Now you have more opportunities to protect your interests, communicate freely and receive support from the state online.
Common situations when you should call the Ombudsman hotline:
- Inability to receive services at the TRC.
If you go to the Territorial Recruitment Center (TRC) to submit documents and receive the necessary information, and there is no sign language interpreter. Or, for example, to obtain a certificate of passing the MMC, a deaf person is offered to call or contact other services, which is impossible for a deaf person without sign language interpretation. - Violence was used against you.
If you are a victim of violence, you can contact the Ombudsman's hotline for help. This is especially important when you need urgent support, protection of rights and access to legal advice or psychological help. An online interpreter will help you understand your situation, describe your situation, and get the necessary instructions and support to protect your rights and safety. - Denial of service.
If you are denied services or facilities because you cannot hear or others do not understand sign language, this is a human rights violation. For example, denial of medical care or denial of service in a bank. - Inaccessibility of information.
When important information from government agencies is not translated into sign language. This can be, for example, social assistance payments, or updates in the areas of education and healthcare. - Problems with access to education.
Lack of sign language interpreters during classes, refusal to create adaptive conditions, or obstacles to accessing materials in a format you understand. - Conflicts in the workplace.
If you are denied adequate working conditions because of your communication needs. This may be manifested by ignoring your requests to ensure that communication is accessible. - Obstacles in contacting law enforcement agencies.
If you need assistance from the police or other security agencies, but due to the lack of a sign language interpreter or the absence of an adapted service, you cannot receive assistance or file an application. - Illegal actions of public officials.
For example, if you are denied consideration of an appeal to a court or other authority because of your communication skills or lack of a sign language interpreter. - Violation of privacy.
If your rights are violated in situations where confidentiality should be ensured. For example, in communication with a doctor or lawyer.
Access to the Ombudsman's hotline through the Translator SL app will help ensure the protection of rights in these and many other cases!
How to do?
On the main screen of the application, click the “Emergency Calls” button.
Click the icon with the text “Human Rights Protection”.
Wait for the connection to the interpreter.
